FAQ

Frequently Asked Questions

What information do I need to give in case of an emergency?

All parents and guardians are asked to complete a ‘Pupil Information Form’ at the start of every academic year. This form asks for basic pupil information as well as the contact details for parents/guardians. We also ask for up to 3 emergency contacts in case the primary carers cannot be immediately contacted.

Please let the school know about any illnesses or conditions that your child may have so that we can ensure appropriate support is put in place and that we can make staff aware of any symptoms they may have.

What happens if my child has an accident?

Minor cuts and bruises can usually be dealt with at the school but there are occasions when further medical treatment is required.  On such occasions, every attempt will be made to contact the parents first.  For this reason, it is essential that the school has an accurate and up to date record of where parents may be contacted during the course of the day.  If you do not have a telephone at home or at work you may be able to give the number of a neighbour.  Please inform the school immediately if your address or telephone number is changed.

In an emergency, it may be necessary to take a child to hospital.  If there are any parents who object to this or who know of any allergies etc. suffered by their child they should contact the Headteacher.

Can my child take medicines in school?

Under normal circumstances medicines are not administered in school.  Most medicines can be administered at home before and after school.  If medicines need to be administered at lunchtime, parents may be requested to come to school themselves or to arrange for their child to go home.  In exceptional circumstances i.e. in order to complete a course of antibiotics or pain relief for a broken bone, the Headteacher may give permission for medicine to be administered in school. Medicines must be prescribed by a doctor and a parent or guardian must visit the school office to complete and sign a medicine permission slip detailing the medicine to be administered at what time and in what dose. This is of utmost importance.

The medicine should be brought to the school office and collected by an adult each day.  No tablets or medicines should be kept in bags or sent in with their child.

Parents whose children suffer from asthma are asked to ensure that inhalers are clearly labelled with the child's name and date of birth.  Inhalers are kept in each child’s classroom store cupboard for safe keeping and children may have access to these at any time.

What medical assessments/ procedures are carried out in school?

Reception:                          Vision and growth

           Hearing test

Reception - Year 6:             Flu vaccination

Nursery – Year:                   2 teeth cleaning and fluoride application

Table of common illnesses and time off school etc

Please check your child regularly for headlice and inform the school if lice are found

What happens if my child loses property in school?

Please make sure that all personal items are marked with your child’s name so that it can be returned to them straight away if lost. We have property boxes in both infants and juniors. We try to encourage the children to look after their possessions but please speak to their class teacher if something is lost.

We recommend that children do not bring sentimental or valuable items into school at all.

Can my child ride a bike to school?

Children may ride their bikes to school where they can be stored in the bike shelter at the front of the school building. The gate is locked in the morning and unlocked at the end of the day. We recommend that children still use a chain to secure their bike and wear a cycle helmet to and from school

Can my child leave the school premises during the school day?

Children are not allowed to leave the school site during school hours. Parents should inform the school office if they need to collect their child early for an appointment, or if they are taking them home for lunch. Children must be signed out when they leave and signed back in upon their return.

Can my child bring a snack to school?

We encourage children to bring in a healthy snack they can enjoy at break time. As a Healthy School we do not allow sweets and crisps to be eaten at breaktime. Infants are also entitled to free milk in school.

What happens if I am worried about my child?

We advise that you speak to your child’s class teacher as soon as possible or contact the school office to make an appointment with the Headteacher or Deputy Headteacher

If you are worried about your child’s progress, please speak to the class teacher so they can go through their work with you.

If you are worried about your child and another child, please let us know straight away.

How does the school communicate with parents?

We use an app to keep in touch with parents and help keep you up-to-date on everything that is going on in school. This is called ClassDojo.

The app can be accessed via phone, tablet or PC/laptop. We can also use the app to contact you with reminders and urgent updates.

Our weekly newsletter is also uploaded to the 'School Story' area of the dojo app, so please make every effort to download it so you don’t miss out on any important information.

Are photographs and video taken in school?

We take photographs in school for the children’s records and for displays and also to on ClassDojo to show parents what they have been doing in school. Occasionally photographs of your children may be taken during events off site. Please indicate on the Pupil Information Form if you consent to these photographs being taken.

Due to Child protection and safeguarding, we ask that if parents take any pictures during school events such as sports days and Christmas concerts, that parents do not post them on social media.

Can my child bring a drink to school?

Children are encouraged to bring a water bottle into school every day. We encourage the children to drink water only as we are a Healthy School. Water bottles can be topped up with chilled water from the water machine in the main foyer.

Water bottles are on sale from the school office for £1.00. They should be clearly named so they do not get lost.

When are fire drills carried out?

Whole school fire drills are carried out each half term, taking place during different times of the school day so that children know what to do and where to go regardless of where in the school they are.

Inclement Weather

On occasion we may be required to close the school due to bad weather or snow. We will inform parents as early as possible on the day via ClassDojo and Facebook and the school website.

During hot weather, we advise that all pupils bring a hat to school and that they have sun cream applied before coming to school. Children should also have water bottles in school which can be topped up with chilled water.

School dinners

Our school dinners are provided by Chartwells and out school is lucky to have a separate canteen. A different hot meal is available each day with a rolling 3-week menu. Two cold options are also available each day. Pupils select the meal they wish to have in the classroom at the beginning of the school day.

The Schools Essentials Grant

The window for the Schools Essentials Grant opened on 1st July for all eligible families to apply for help with the day to day costs of school, including school uniform.

Registering as eligible for free school meals with your Local Authority unlocks access to the School Essentials Grant. It also means schools get more funding. With the introduction of free school meals for primary pupils, many parents/carers do not realise that schools will lose out unless they continue to register as eligible. Even if you don’t need the grant, registering as eligible will mean schools get additional funding. Please find the link in the attached documentation for information on claiming.

Get Help with School Costs - one pager for schools - Hwb (gov.wales)